Overview

This website is operated by ChilTray. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site under your supervision. You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone at any time for any reason.

Product Information and Accuracy

We make every effort to display accurate product descriptions, images, and details. However, due to the nature of dropshipping and third-party sourcing, certain aspects such as product appearance, color, packaging, or specifications may vary slightly from what is displayed on our website.

We do not guarantee that all information on this site is complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Orders and Payments

All orders placed through our store are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unauthorized transactions, or pricing errors.

Prices are subject to change without notice. Payment must be received in full before an order is processed and fulfilled.

Shipping and Delivery

As a dropshipping business, we work with third-party suppliers and fulfillment partners to ship products directly to customers. Delivery times provided on our website are estimates only and are not guaranteed.

Delays may occur due to factors beyond our control, including but not limited to customs processing, carrier delays, or supply chain disruptions. Once an order has been shipped, we are not responsible for delays in transit.

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.

Returns and Refunds

Our refund and return policy outlines the conditions under which returns and refunds may be accepted. All returns are subject to inspection and approval.

We reserve the right to deny any return or refund request that does not meet our policy requirements. Shipping costs may be non-refundable unless otherwise stated.

Limitation of Liability

To the fullest extent permitted by law, ChilTray shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

All products are provided on an “as is” and “as available” basis without any guarantees or warranties, except where required by law. We are not responsible for misuse of products or for any outcomes resulting from improper use.

Third-Party Services

We rely on third-party providers for payment processing, product sourcing, and shipping. We are not responsible for the performance, actions, or policies of these third parties.

Intellectual Property

All content on this website, including but not limited to text, images, branding, and design, is the property of ChilTray and may not be used, reproduced, or distributed without permission.

Prohibited Uses

You agree not to use this website for any unlawful purpose or to violate any applicable laws or regulations. Any misuse of the website may result in termination of your access.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon being posted on this page.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of United States, without regard to conflict of law principles.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at shopchiltray@gmail.com